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CommandIQ® App

Choptank Fiber comes fully equipped with the complimentary CommandIQ® mobile app.

Using it makes your connected experience easier. Learn how to download and use it below.


Step One: Download The CommandIQ® App

Click on the links below to download and install our app.

avail_app_store.png        avail_on_play.png

Alternatively, you can search the Apple App Store or Google Play Store for: ‘CommandIQ®’, then download it and install it on your mobile device.


 The Power To Command At Your Fingertips 

See Who’s On Your Network

Don’t let the neighbors poach your Wi-Fi. View all connected devices on your network and get notified when someone connects.

Get Web Threat Alerts In Real Time

With our ProtectIQ network security, you’ll be notified in the app when threats are blocked and can take action. 

Hit The Pause Button 

Sometimes we all need a well-placed timeout. You can pause the internet on anyone’s device or during a specific time. 

Prioritize What Matters Most

Choose which devices and activities get the most of your bandwidth in ExperienceIQ.

Run A Bandwidth Test

Internet running slow? Run a test – the higher the better. Call us for ways to improve your experience with more speed. 

 

Download Equipment Set-up Instructions HERE.

 

Parental Controls

  How To Set Up Parental Controls

• Tap the “+” icon from the main menu.
• Select “People” to create a new profile.
• Add a name and photo if desired.
• Select the devices which belong to this profile.
• Select “Done”.
• From the home screen, select “People” and select the desired profile.
• Swipe the Internet Access toggle off to pause all devices connected to the profile. Toggle on to bring devices back online.
• Set time limit schedules to turn Internet  access off for all assigned devices during specific times and days.

Guest Networks

 How To Set Up Guest Networks

• Tap the “+” icon from the main menu.
• Select Networks.
• Select “Guest” in the dropdown menu.
• Give your Guest Network a name (SSID) which will be visible to guests.
• Select security type, if desired.
• Choose a password.
• Select isolation if you do not want the user to be able to access your other wireless networks.
• Set the duration to endless or create a custom duration.

 

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Choptank Fiber, LLC
P.O. Box 386
Denton, MD 21629

Customer Service Center: 1-877-892-0001

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  • Home
  • Services
    • Commercial
    • Residential
    • Discounts
    • Video Streaming
  • Service Maps
    • Service Locations
  • Mobile
  • Support
    • Frequently Asked Questions
    • Payment Options and My Bills
    • Equipment Set Up
    • Technical Support & Outages
    • CommandIQ App
  • About Us
    • About Choptank Fiber
    • Contact Us
    • Terms and Conditions
  • Latest News